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Privacy Policy

Privacy Policy

Last updated: 25 August 2025 

Resonont (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website www.resonont.com (the “Website”) or interact with our services.

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1. Who We Are

Resonont is a leadership development company providing coaching, training, and related services.

  • Company name: Resonont part of Quavel Investment Ltd 

  • Registered office: 8/9 Westmoreland Street Dublin D02 NW22 Republic of Ireland

  • Contact email: admin@quavel-inv.com

  • Company registration number 577356

For the purposes of UK and EU data protection laws, Resonont is the data controller of your personal data.

 

2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: name, job title, organisation, contact details.

  • Contact Data: email address, phone number, postal address.

  • Professional Data: information about your role, leadership goals, and participation in our programmes.

  • Technical Data: IP address, browser type, device information, and usage data when you visit our Website.

  • Marketing and Communication Data: your preferences for receiving marketing communications.

We do not collect sensitive personal data (such as health, race, or religious beliefs) unless explicitly required for a specific programme and with your consent.

 

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you (e.g. when you fill in a contact form, sign up for an event, or email us).

  • Through your use of our Website (cookies, analytics, log data).

  • From third parties (e.g. event organisers, professional networking platforms, or referrals).

 

4. How We Use Your Data

We process personal data in accordance with UK GDPR and EU GDPR, using the following lawful bases:

  • To provide our services (performance of a contract).

  • To respond to enquiries and communicate with you (legitimate interest or consent).

  • To improve our Website and services (legitimate interest).

  • To send marketing communications (consent, which you can withdraw at any time).

  • To comply with legal obligations (legal requirement).

 

5. Marketing Communications

If you opt-in to receive updates from us, we may send you information about our programmes, events, or resources. You may withdraw consent at any time by clicking “unsubscribe” in emails or contacting us directly.

 

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse Website traffic, and improve our services. For more details, see our [Cookie Policy].

You can manage or disable cookies through your browser settings.

 

7. Data Sharing

We do not sell your personal data. We may share it only with:

  • Service providers who support our business operations (e.g. IT hosting, email marketing).

  • Professional partners where collaboration is necessary for delivering our services.

  • Legal authorities when required by law.

All third parties are required to keep your data secure and only process it under our instructions.

 

8. International Transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we will ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions recognised under GDPR.

 

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, or as required by law. Generally:

  • Enquiry records: up to 2 years.

  • Client service records: up to 7 years after completion.

  • Marketing data: until you withdraw consent.

 

10. Your Rights

Under UK GDPR and EU GDPR, you have the following rights:

  • Access: request a copy of your personal data.

  • Rectification: request correction of inaccurate or incomplete data.

  • Erasure: request deletion of your data (“right to be forgotten”).

  • Restriction: request limitation of processing.

  • Data Portability: request transfer of your data to another provider.

  • Objection: object to processing, including direct marketing.

  • Withdraw Consent: withdraw your consent at any time.

 

To exercise these rights, contact us at [insert email address]. We may need to verify your identity before processing your request.

 

11. Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, misuse, or disclosure.

 

12. Children’s Data

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date. We encourage you to review this policy regularly.

 

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Quavel Investments Ltd (Resonont a trading name)
8/9 Westmoreland Street 

Dublin D02 NW22

Republic of Ireland 

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If you are based in the UK, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.
If you are based in the EU, you may contact your local Data Protection Authority.

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